Nigerian Journalist Demands N100m from Kenya Airways over Missing Luggage

By Ikeugonna Eleke

A Nigerian journalist, Mrs Judith Emmanuel, has demanded the sum of N100 million from Kenya Airways for missing luggage, lost in the airline’s plane.

Emmanuel told newsmen in Awka during a press chat that the luggage was found missing on December 12, 2015, on her return to Nigeria.

She said she boarded the Kenya Airline flight on December 11, 2015, from Nairobi’s Jomo Kenyatta International Airport to Lagos, Nigeria, on flight NO. KQ 534, more than three years ago with other Nigerians.

She said she had made several attempts to recover the missing excess luggage which could not be weighed in her name but promptly put in the name of a Nigerian colleague on the same flight with her.

According to her, on arrival at Murtala Muhammed Airport, Lagos on December 12, 2015, it was discovered that the excess luggage was not with them on the same flight

‘We immediately reported to the airline officials who assured us that the luggage would arrive safely and that there was no need to panic or raise alarm over the excess luggage,’ Emmanuel said.

She said she was made to report at Murtala Muhammed Airport, Lagos, often to confirm the arrival of the excess luggage which proved abortive after reporting the matter orally to the officials of the said airline.

‘This position continued over a period of time, prompting us to send an e-mail to one of officials, Gachugi Keziah.

‘She replied and assured that the issue of the missing excess luggage was being looked into and that sooner it would be resolved which I waited endlessly till date,’ she said.

Emmanuel said that when it became apparent that the airline was not forthcoming, Ebele Onuwuegbuzia, being the person that the excess luggage was booked under her care, resorted to executing power of attorney to her, giving her consent to pursue her claim.

She said the missing goods which were not limited personal belongings included cameras, jewellery, artworks, shoes, handbags, perfumes and make-up kits.

The others are phones, memory cards with events covered, and artifacts like elephant tusks from Uganda and office files.